# Starter kit: FAQ + handoff rules + follow-up scripts

Bookflow is an appointment revenue OS for service businesses that lose money through missed calls, slow replies, no-shows, and manual follow-up.

Use the starter kit to generate an editable first draft of:
- approved FAQs and business facts
- handoff rules for clinical/legal/refund edge cases
- follow-up scripts for recovery (missed call, no-show, slow reply)

Use dental as one concrete demo vertical, or start with the general appointment
business template for tutoring, salons, coaching, inspections, consulting, and
other service businesses that rely on booked time.

The public pack is the safe draft surface. When the script pack is approved,
open owner setup to seed services, staff, and booking defaults into the
writable workspace. Paid-live mode still depends on the launch readiness
checklist:
- protected admin access (`APP_ADMIN_TOKEN` and session setup)
- persistent production database
- live billing
- email fallback delivery
- automated reminder job (`CRON_SECRET`)

Start here: `/starter-kit`
General appointment-business template: `/starter-kit?template=general`
Owner setup handoff: `/onboarding?template=general`
Readiness health: `/api/health`